The National Funeral Director’s Association has entered into a partnership with CCR America, LLC, a national collections agency that focuses on funeral homes.
Brookfield, Wis. – The National Funeral Directors Association (NFDA) recently entered into a new endorsed-provider partnership with CCR America, LLC, a national collection agency that works exclusively with funeral homes. This partnership offers NFDA members a money-saving pricing structure for CCR America’s services as it works to collect debts during these challenging economic times. The company also works in select countries outside of the United States.
CCR’s exclusive focus on the funeral service profession has lead to a proven track record of collecting debts from families that have lost a loved one while preserving a funeral home’s reputation and relationship with families. CCR’s gentle approach to funeral home collections has resulted in above-average results – up to 80 percent of the total amount recovered is returned to clients.
CCR offers a broad range of collections-related services, including:
- Skip Tracing and Asset Determination: As part of the collection process, CCR will locate the person responsible for payment of the debt and determine their ability to pay by confirming employment, banking and property ownership.
- Comprehensive Reporting: CCR provides real-time, online client status reports via its Website. CCR also provides a client acknowledgement report at the beginning of the process, account progress reports and a closed-account report after collecting the debt.
- Legal Consultants: While CCR is typically able to collect an account without involving an attorney, when necessary, their network of attorneys can assist with accounts that require litigation.
- Credit Reporting: CCR is a member of the country’s two largest credit-reporting databases, Trans Union and Equifax, and will report the debt to these entities.
CCR also offers collection services in Canada, Mexico and Puerto Rico. NFDA members can call their personal NFDA member services representative at 800-228-6332 (international members should call +262-789-1880) for more information about CCR and their debt-collection services.
NFDA is the world’s leading funeral service association, serving 19,500 individual members who represent more than 10,000 funeral homes in the United States and internationally. From its headquarters in Brookfield, Wis., and its Advocacy office in Washington, D.C., NFDA informs, educates and advocates to help members enhance the quality of service they provide to families. For more information, visit www.nfda.org.

